Contact FastMoney24

Questions about your submission, the matching process, your data, or a partner lender? Email is the fastest channel.

To reach us about

Your submission — If you filled out the offer-check form and want to confirm receipt, update your contact info, or stop further outreach, include your reference number (starts with "FM-") in the subject line.

Data requests — To request a copy, correction, or deletion of your data under CCPA, CDPA, or other state privacy laws, write "Data Request" in the subject and include the email and ZIP you submitted with.

Lender complaints — If a partner lender misrepresented themselves, presented terms outside our 36% APR cap, asked for sensitive information up front (SSN, bank credentials) before you had seen an offer, or otherwise behaved inappropriately, please report it. Subject: "Lender Complaint" plus the lender's name and the date of contact. We use these reports to remove bad actors from the network.

For lender partners

To inquire about joining the FastMoney24 lender network, write to partners@fastmoney24.com with your state licenses, rate sheet, and current customer-service contacts.

Independent help

If you are struggling with debt and want independent guidance before taking out a new loan, the National Foundation for Credit Counseling (nfcc.org) operates a network of nonprofit credit counseling agencies. Their consultations are free or low-cost. The Consumer Financial Protection Bureau (consumerfinance.gov) is the federal regulator for consumer credit products and accepts complaints if you have a dispute with a lender.

Mailing address

For legal correspondence only — ask in your email and we will provide the current mailing address.